FAQ's

Q. How do I schedule an appointment?

Q. Do I have to call first?

Q. What if I have an emergency?

Q. Do I have to get a referral from my veterinarian?

Q. Are services free?

Q. Can I get an estimate of cost before agreeing to examination and treatment?

A. Yes. We will make every attempt to estimate the costs involved with diagnosis and treatment of your horse before the services are performed. It is not always possible to predict the course of medical management well in advance, so please discuss fees with the clinician as the case progresses.
The business office will answer questions regarding the status of your bill at any time during business hours by calling 225-578-9581.

Q. What is the payment policy?

Q. What methods of payment are accepted?

Q. Do I have to leave my horse in the hospital?

Q. Is the hospital open for service on weekends or evenings?

Q. Can I pick up or drop off my horse after hours?

Q. What doctor will examine my horse?

Q. Will my horse be used for 'experiments' or research?

Q. Will students 'practice' on my horse?

Q. Can I visit my horse during hospitalization?