FAQ's

Q. How do I schedule an appointment?

Q. Do I have to call first?

Q. What if I have an emergency?

A. We have a clinician 'on call' 24 hours a day, 7 days a week to handle emergencies. You must make arrangements in advance by calling or by having your veterinarian call 225-578-9500 before coming to the hospital. Use this number for emergencies any time of day. Calling in advance not only allows us to make preparations to receive your horse, but it also prevents problems in the uncommon situation where we are unable to hospitalize you horse due to infectious disease concerns.

Q. Do I have to get a referral from my veterinarian?

Q. Are services free?

Q. Can I get an estimate of cost before agreeing to examination and treatment?

Q. What is the payment policy?

Q. What methods of payment are accepted?

Q. Do I have to leave my horse in the hospital?

Q. Is the hospital open for service on weekends or evenings?

Q. Can I pick up or drop off my horse after hours?

Q. What doctor will examine my horse?

Q. Will my horse be used for 'experiments' or research?

Q. Will students 'practice' on my horse?

Q. Can I visit my horse during hospitalization?