FAQ's

Q. How do I schedule an appointment?

Q. Do I have to call first?

A. Yes! Whether a routine visit or an emergency, you or your veterinarian must call first before presenting your horse. The Large Animal Office number is 225-578-9500. During regular business hours (8-5, Monday through Friday), this number is answered by our receptionist who will arrange for scheduling of both routine and emergency appointments. After hours, our answering service will contact the emergency duty clinician to assist you with emergencies, however the answering service cannot make routine appointments or provide non-emergency information or services. Call during regular business hours for these services.

Q. What if I have an emergency?

Q. Do I have to get a referral from my veterinarian?

Q. Are services free?

Q. Can I get an estimate of cost before agreeing to examination and treatment?

Q. What is the payment policy?

Q. What methods of payment are accepted?

Q. Do I have to leave my horse in the hospital?

Q. Is the hospital open for service on weekends or evenings?

Q. Can I pick up or drop off my horse after hours?

Q. What doctor will examine my horse?

Q. Will my horse be used for 'experiments' or research?

Q. Will students 'practice' on my horse?

Q. Can I visit my horse during hospitalization?