FAQ's

Q. How do I schedule an appointment?

Q. Do I have to call first?

Q. What if I have an emergency?

Q. Do I have to get a referral from my veterinarian?

Q. Are services free?

Q. Can I get an estimate of cost before agreeing to examination and treatment?

Q. What is the payment policy?

Q. What methods of payment are accepted?

Q. Do I have to leave my horse in the hospital?

Q. Is the hospital open for service on weekends or evenings?

Q. Can I pick up or drop off my horse after hours?

A. Special arrangements must be made in advance through the clinician in charge of the case for pick up or drop off after hours. Discharge will not be made after hours without full payment of the bill at the time of discharge.

Q. What doctor will examine my horse?

Q. Will my horse be used for 'experiments' or research?

Q. Will students 'practice' on my horse?

Q. Can I visit my horse during hospitalization?